A BLOG FOR HOSPITALITY PEOPLE
To Our Hospitality Blog
Pre-shift was the highlight of my day for the entirety of my restaurant operations career.Â
Whether I was leading it or attending it, those minutes before service when we all came together to name a shared vision for the evening, talk about what it looks like to get 1% better than the day before, celebrate the meaningful moments we’d co-created with our guests and each other, and anticipate where things might get sticky or weird over the night to come felt cathartic and deeply connecting. Â
If trust is the heart of a high-performing team, pre-shift was my main artery.
As a leadership coach for hospitality people, I no longer host this sacred gathering in the middle of a dining room or around the bar top. Now, my partner Kimberly and I host it here. This blog and our newsletter (sign up below) is a space we’ve carved out for values-based hospitality leaders to gather round to receive heartfelt connection, mutual support, and expert guidance as we all reach for growth we can see and feel.
Leadership can be a profoundly lonely place, and we hope that by welcoming us into your inbox and joining this virtual huddle, you feel like you’ve got a pair of wise big sisters (who happen to be restaurant whisperers!) and a community of like-minded hospitality people walking with you.
Welcome to Pre-shift, a blog for hospitality people. We’re so grateful you’re here.
Love,
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