The Walk-In
A 6-month group coaching program
to become the leader you've always needed in this industry.
Leading a successful team or food business starts with learning how to lead yourself.
If you're a restaurant leader and you're ready to break out of the burnout cycle or reach for your next growth spurt—we've got you.
The Walk-In is a powerful group business coaching program designed specifically for hospitality & culinary leaders ready to get out of overwhelm and lead their teams with confidence.
Are you ready to be the leader you wish you had?
We made this training program for culinary and hospitality leaders like you who are sick of hearing themselves say, "I'm so overwhelmed."
Leaders who want to feel truly confident in their ability to lead their teams and company vision.
Our profession has somm programs to grow your wine knowledge,
entire schools dedicated to culinary skill-building, and bar intensives galore.
But, you spend most of your time leading people, right?
Where the heck is the training for that?!
RIGHT HERE 👇
Join the Waitlist
Hi! We're Alison & Kimberly
Between the two of us, our resumes include every rung of the industry leadership ladder from barista & bartender to GM & Director of Operations, Vice President of Hospitality and beyond.
That's not a humble brag as much as it is our way of saying: we've walked in your shoes, and we know how hard it is to lead in this profession.
Our collective 40+ years in food & beverage businesses ranging from the Michelin stars of Chef Daniel Boulud's empire to local restaurant groups, mom 'n pops, big box retailers like Restoration Hardware and JBA winners aplenty make us uniquely positioned to coach you.
Our clients love working with us because we've lived the unique pain points and challenges of this industry, and we've learned how to coach ourselves and our people through them.
We can't wait to take care of you in The Walk-In.
Learn More About UsThe Walk-In: Group Coaching for Restaurant Leaders
In our industry, the walk-in is a safe space to reset, recharge, and refocus.
That’s exactly what The Walk-In offers: a supportive environment, expert coaching, and a community of hospitality leaders to help you break out of burnout and step into your next level of leadership.
Enrollment re-opens in October 2025.
"In The Walk-In, I learned to let go of control and trust both myself and my team to get things done.
This shift has improved our culinary team’s management and ability to handle unexpected challenges. Designed for hospitality professionals in the trenches, Kimberly and Alison bring hands-on experience, passion, and love for the industry - truly helping drive the change our field needs to thrive."
Josue Pena
Executive Chef
The Iberian Pig, Atlanta
How It Works
Pre-Shift: 6 Months of Live Leadership Training
- 30 live, half hour Zoom training sessions covering critical leadership tools & strategies
- Each session is dedicated to a specific leadership tool, resource, or concept such as:
- How to have hard conversations
- Naming and maintaining clear boundaries
- Recognizing when you're in an anxiety cycle and moving out of it
- Learning how to hold your team accountable
- Building high performance habits
💥 All sessions are recorded & added to your online coaching library to watch on your own
💥 Optional homework so you know exactly what to focus on each week
Office Hours: 6 Months of Live Group Coaching
- 19 interactive coaching sessions for real-time mentorship and accountability
- Ask questions, get personalized feedback, and gain insights from your peers. Coaching questions sound like:
- What can I do to delegate more effectively and hold my team accountable?
- How do I get over my Imposter Syndrome and make confident decisions?
- How do I deal with the guilt I feel spending more time leading my business instead of operating it?
💥 Submit your questions in advance if you can't attend live
Community Connection & Support
- Build industry relationships in a judgment-free environment
- Exclusive WhatsApp group for ongoing support & discussion
- Learn from other Walk-In members, including:
- Business Owners, C-Suite Executives + Industry Service Providers
- Directors of Operations, People, Culinary, Wine + Beverage
- General Managers, Assistant Managers, Chefs + Somms
💥 We're capping headcount of our second round of The Walk-In at 25 in support of having a diverse space that still feels intimate
Lifetime Access to Our Leadership Training Materials
This hospitality leadership program is designed to train you to become your own best coach after 6 months. We want you to gain the self-trust to know you've got your own back as a leader, and part of that is knowing that you have all the resources you need on hand.
You'll get LIFETIME ACCESS to our:
- 100+ pages of leadership development materials
- Digital Development Journal for tracking progress
- 30 recorded Pre-Shift training sessions for continuous learning
- 19 recorded Office Hours coaching sessions for on-demand insights
- Ongoing access to new and personalized bonus content
First Access to VIP Opportunities
- Monthly 1-on-1 coaching sessions that deliver customized, private support
Just like the VIP guests in your restaurants who get high touch treatment, our monthly 1-on-1 coaching is for leaders who want private space to develop their vision and receive personalized support.
Spaces are limited.
Learn More
Specialized Support from 3 Expert Guest Coaches
We know how many hats you have to wear as a food business leader! Our guest coaches are joining the conversation to support you with each of these food business specific skillsets:
- HR
- Operations
- Management Team Training
Sure, you're a GM, a Chef, a Director of Ops...but you're also the accountant, the fake-it-til-you-make-it HR Director, a therapist, and a plumber. When you join The Walk-In, you get 1 week of coaching from each of our 3 guest experts.
"It’s been powerful to have this forum with peers to share with and learn from their similar experiences and challenges.
I feel like I have a team and support system in this space."
Jen Burgess
Owner
Plus One Hospitality, Nashville
What kind of Industry Leaders are right for this program?
This program is designed for service industry professionals who want to break out of the burnout cycle and grow into confident, effective leaders.
if you're a...
- Restaurant Owner or Industry Service Provider
- General Manager, Chef, Sommelier, or Department Director
- A Culinary, Hospitality, Bar, or Business Leader
...and you're ready to step into sustainable leadership with a clear vision, THE WALK-IN IS FOR YOU.
Not sure if it's the right fit?
Let's ChatWhat kind of people are NOT right for this program?
This program is best suited for leaders looking for personal and professional growth.
If you're seeking a quick fix for an underperforming team member, The Walk-In may not be the best fit.
This program builds your confidence by teaching you the tools to...
- Manage your time effectively so you can get out of the weeds of your to-do list
- Hold your team accountable without using blame or shame to get results
- Let go of the people-pleasing tendencies that stealing your time and sanity
- Access the work-life balance that can feel so elusive in our industry
- Feel proud of your leadership as a result of spending more time working on the business instead of firefighting operations issues
Hear from our clients how our Leadership Training Program has helped leaders just like you
Our 6-month group coaching program teaches you how to lead yourself so that you can grow a trusting team, create more success in your business, and live a life that you love.
A Taste of What You'll Learn in The Walk-In
Clean-Up Conflict and Lead Hard Conversations: Get clear scripts and plug-and-play templates that deliver effective feedback and build trust.
Set & Hold Boundaries: Get to the root of your struggle with time management, work-life balance, and a team that consistently falls short of your expectations by learning to clear and kind boundaries.
Manage Your Time: Implement Time Blocking on your calendar to create space for your priorities inside and outside of work, and learn mindset tools to manage the feelings of guilt and overwhelm that keep you stuck.
Lead Effective Meetings: Learn what to do before, during, and after meetings to maximize the investment you're making in meeting with your team.
Master Your Leadership Mindset: Radical transformation and sustainable growth come from understanding your thoughts and practicing a leadership mindset. We'll show you how.
How Much Does It Cost?
The Walk-In costs $4,500 per team member.
🦤 EARLY BIRD SALE 🦤
We're kicking off enrollment on October 21, 2025 with our biggest sale of the year.
From 10/21 - 10/27, get $1k off per leader, plus an additional $500 if you enroll more than one person:
- 1 Leader = $4,500 $3,500
- 2 Leaders = $9,000 $6,500
- 3 Leaders = $13,500 $10,000
- 4 Leaders = $18,00 $13,500
Sign up for the Waitlist to get a personal email from us before sale pricing opens up!
"I feel more equipped to move towards my 5-10 year goal of becoming a Director of Operations for my company as a direct result of this program."
Joe Callaway
General Manager
Double Zero, Atlanta
You crush it at the hustle of this business.
Your creativity has gotten you so far.
But the skills that have been delivering a payoff are now creating a tradeoff.
If you want your business & your life to grow, you need new tools to lead with.
Got more questions?
Keep on reading for answers to the ones we hear the most.
What's the detailed program schedule for the Spring/Summer 2026 Cohort?
What if I can't make it to the live session times?
What should I do if I'm investing in this for one of my team members?
Where can I learn more about enrolling in 1-on-1 Coaching Sessions?
Do you offer a monthly payment plan?
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